BUSINESS DEVELOPMENT REPRESENTATIVE

We are CMC, a rapidly-growing software start-up headquartered in Wilmington, Delaware, with offices in London and Sydney. Serving financial services companies globally, CMC delivers automated, cloud-based customer management solutions that help our clients operate more efficiently, seamlessly, and profitably across the full credit lifecycle. We are driven by the vision to power the revolution in customer engagement.

The CMC work environment is quite dynamic and fast paced, but always exciting. We have assembled an insider team of industry thought leaders, cutting edge strategists, and “get it done” software specialists chosen for category intelligence, proven expertise, and breakthrough thinking. If you are interested in becoming part of this team dynamic, please inquire within.

Job Responsibilities 

The Business Development Representative position will report to the VP of Global Sales and act as the main liaison between our Marketing and Sales teams. Responsibilities will include:

  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Arrange meetings or calls between prospective clients and Sales Engineers
  • Report to the VP of Sales on (weekly/monthly/quarterly) sales results
  • Stay abreast with new products services and enhancements
  • Making outbound calls to prospective CredAgility® clients
  • Demonstrate high level solution overview presentations online
  • Research leads via the Company’s marketing tools
  • Discover new leads through internet research and social media monitoring/commenting
  • Supporting CredAgility marketing efforts by assisting in online, direct mail and other marketing campaigns

Desired Work Experience and Skills

  • Four year college degree preferred
  • Previous work experience as a Sales Development Representative or similar role
  • Quality track record of achieving sales goals
  • Hands-on experience with multiple sales techniques
  • Experiencing using CRM software
  • Entrepreneur mindset – think like an owner
  • Ability to build strong business relationships with prospective customers and partners
  • Proven track record of offering innovative ideas to improve products and processes; includes providing feedback from meetings / conversations with clients as to what potential product enhancements or other solution opportunities may exist
  • Enjoys delivering outstanding customer service, including meticulous follow-up
  • Driven to work and succeed independently, yet works well in a team environment
  • Deliver engaging presentations
  • Familiarity in MS Office applications

The position will be located in CMC’s headquarters in Wilmington Delaware. Please inquire within to careers@cmcagile.com.