CMC Releases CredAgility 6.1

Advanced Telephony Capabilities and Account Assignment Headline Latest Enhancements to Industry-leading Customer Experience Management Platform 

WILMINGTON, Del., Oct 24 2014— CMC, a leading provider of business process automation solutions for global lenders, today announced the latest release of its next generation technology platform. The release, CredAgility 6.1, delivers industry leading advancements in telephony, external file placement capabilities, and other visual and efficiency configuration enhancements. 

“CredAgility 6.1 represents another exciting milestone in the continuous evolution of our platform, driven by client input and our commitment to remain industry-leading innovators”, said Vytas Kisielius, CEO, CMC. “The benefits to our clients and partners are dramatically increased with this new release. And like all our platform enhancements, existing clients will receive CredAgility 6.1 functionality within their current subscriptions.” 

CredAgility 6.1 includes tightly integrated and easy-to-use telephony features that allow clients to execute highly efficient and fully compliant customer management programs. Our clients continue to demand solutions that enable effective customer outreach with complete regulatory and policy compliance, and CredAgility 6.1 enhancements reflect CMC’s reputation for best-in-breed solutions. 

The CredAgility 6.1 release also includes critical new enhancements such as the ability for clients to assign and place accounts with external partners and third parties, as well as numerous desktop and workflow enhancements to improve operational efficiency and the user experience with our solutions. CMC continues to invest in omnichannel enhancements such as natively-driven email and SMS to remain the solution provider of choice in today’s technology-enabled world.

With its record of continuous CredAgility releases, CMC remains the industry-leading business process automation provider for global lenders.

About Collections Marketing Center, Inc. (CMC)

CMC offers pioneering customer experience management solutions that enable lenders to deploy completely synchronized offers, contacts, workflows, content and treatments

across credit card, real estate, student, and installment loan products. The company’s CredAgility® platform is helping a rapidly growing number of top lenders automate customer-facing business processes, optimize the effectiveness of their resolution strategies, and realize efficiency gains through improved customer engagement. The company’s Unified CollectionsTM solution, for example, is helping creditors improve their borrowers’ experience and post large efficiency and effectiveness gains while dramatically improving compliance. For more information, visit www.cmcagile.com or call 302-830-9262. 

CMC, CredAgility and Unified Collections are trademarks or registered trademarks of Collections Marketing Center, Inc. in the United States and/or in other countries. Other products and company names herein may be trademarks of their respective owners

 

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