CMC Releases Notes from European Industry Advisory Group Meeting

FOR IMMEDIATE RELEASE: 

London, UK, 29 October 2013 – CMC announces the results of its third annual European Industry Advisory Group, held recently in London. The meeting included representation of the largest global lenders in the UK and Ireland with attendees from the U.S. as well.

The IAG was attended by an industry leading representative group of credit and collections managers from many of the leading financial and utilities institutions in the UK. The day focused on discussions around industry trends, challenges, and solutions CMC is providing the industry to address the challenges.

The day included several case studies describing the effectiveness of technology in solving industry challenges as it relates to income and expense capture, strategies from a unified  customer view, compliant contact strategies, and evolving trends in the systematic management of third party debt collection agencies. Additionally, CMC’s partner, Bridgeforce, delivered an enlightening presentation reviewing operating trends and compliance changes in effect this year.

CMC also provided insight on the release of their new CredAgilityTM platform, which extends CMC’s ability to automate customer-facing business processes from collections-centric to solutions covering the entire credit life cycle.

“We are delighted with the excellent turnout from leading UK creditors for this year’s IAG. The room was brimming with thought leaders and organisations looking to propel the industry ahead. The feedback we receive from these sessions provides us with the blueprint for how to focus our efforts and expand our solutions to meet the industry’s most pressing challenges” stated Vytas Kisielius, CEO of CMC.

CMC holds two Industry Advisory Groups annually, one each in the US and UK. The next session will be in the spring in Philadelphia. IAG Members may receive detailed presentations, while the summarised proceedings are more broadly available by contacting Garrett Baird (gbaird@cmcagile.com) or visiting www.cmcagile.com.

 

About Collections Marketing Centre

Collections Marketing Centre UK Ltd (CMC) is a leading managed service provider in the credit, risk and collections space. The company’s CredAgilityTM platform enables top global lenders to automate customer-facing business processes – whether in marketing, servicing, or collections – by unifying their strategy to control offers, contact methods, message content, timing, and treatments across the full spectrum of customer touch points. Clients report outsized benefits from automating everyday business processes such as qualifying for credit line increases, or navigating complex workflows such as loan modifications, or providing interactive self-service account resolution options in receivables management that leverage mobile and web-based interactions. For more information, visit www.cmcagile.com or call +44 (0) 1865 379272. 

CMC, FlexCollect and CredAgility are trademarks or registered trademarks of Collections Marketing Center, Inc. in the United States and/or in other countries. Other products and company names herein may be trademarks of their respective owners.