INTERACTIVE TOOLS & ASSESSMENTS
ROI Analysis: This customized report details the financial impact your organization would realize by deploying Unified Collections, given your current agent headcount, channel spend, account balances and roll rates.

Collections Operations Assessment: Provides collections organizations with a full assessment of their current operational processes, identifying where opportunities exist to improve efficiency and effectiveness, and creating a set of recommendations for maximizing performance.

 

DATA SHEETS
CMC: Powering the Revolution in Customer Engagement
An Intuitive Agent Desktop
A Powerful Strategist Portal
Your Customer Self-Serve Website
Unified Collections: Recovery Accounting Module
Helping You Drive Self-Service with Digital Channels

 

CASE STUDIES
Case Study: Connecting Flexigroup’s Systems and Communications for Complete Customer Lifecycle Management
Case Study: Self-Service and Satisfaction_A Digital Channel Solution
Case Study: CMC Brings its Revolutionary Collections Services to the UK Market
Case Study: Customer Contact Compliance
Case Study: Fulfilling Compliant SCRA Enrollments
Case Study: Successful Credit Line Increase

 

WEBCASTS/PODCASTS
Got Debt: CMC is Changing How You’re Paid
Vytas Kisielius and David Evans of Pymnts.com discuss today’s collections and risk management challenges, as well as the benefits of a full channel approach to collections.

CMC Introductory Webcast

 

WHITE PAPERS
Regulatory Compliance Issues and How CMC Can Help Solve For Them

Thrive or Barely Survive? The Megatrends Driving Default Management: This white paper, authored by Vytas Kisielius explores the ten megatrends fundamentally impacting today’s financial collections strategies and customer service and the importance of revising our traditional approach.

Leveraging Collections as a Customer Retention Tool: This white paper, co-authored by Vytas Kisielius and Julie Austin of TSYS examines the changing profile of today’s debtor, the importance of optimizing collections operations to long-term customer retention and profitability.

Making Mortgage Modification Work
Real Estate Collections and Loss Mitigation
The Future of Collections Management
Compliance, Control, Transparency: The Key to Success in Today’s Market
Beyond a Collection of Systems: Deploying a Comprehensive Collections System